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Long Term Care for your cat

1400+ cat parents trust our home boarding services over traditional cat hotels for long term. Your cat
enjoys 1-1 personalized care it deserves.

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Supporting over 1400+ cat parents across uae

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Did you know?

1000s of Cat Parents in UAE are now
preferring Home Based services over boarding at a facility

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Cat Boarding Facility

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Cat Home Boarding

Cat Boarding Facility

Cat Home Boarding

What do you mean by Cat Sitter?

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Cat Sitter is a pet professional who takes care of your cat while you are away. They understand cat behavior really well. They exactly follow the instructions provided by the pet parent as well. They undergo training by Pawland to ensure high service standards.

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Responsibilities

3 Unique Services that you can choose from

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Drop In Visits

Cats are most comfortable in their own environment. Our pet sitters visit your home for a duration of your choice. They also follow exact instructions provided by you for feeding, litter change, medication etc.

Live - In Cat Sitting

Cats who love human company and enjoy personalized attention & care throughout the day, this service suits them the best. Our pet sitters stay at your home to take care of your pet full time. Your cat gets 24/7 care at the comfort of its own home.

Drop In Visits

Cats stay with a trusted & experienced pet professional at their home. In contrast to a typical boarding facility, they get premium care, personalized routine and 1-1 attention for the duration of their stay.

Enjoy Pawland’s
Experience In 3 Easy Steps

Enquire & Receive Top Profiles

Enquire & receive a free quote instantly. Choose from the top 3 qualified cat sitter profiles provided by Pawland.

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Set Up Your Meet & Greet

Pay & Reserve the sitter. They’ll visit your home before your travel to understand your expectations & your pet better.

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Travel With Peace of Mind

You’ll receive regular updates, including photos / videos.

Summer Deal upto 15% OFF – 9 SLOTS LEFT

Pawland Gurantee

Find peace of mind with every booking

Hear from Fellow Cat Parents

Hear from fellow pet parents on they have gained so much flexibility in their schedule after using Pawland services. Safety & transparency is at the heart of what we do.

“Why didn’t I find Pawland sooner!”

Salon Sanders

“Pawland has given me the flexibility that I didn’t have for 1 decade”

Leslyn

“Why didn’t I find Pawland sooner!”

Salon Sanders

Snapshots of Pets with our Pet sitters

“We build such a beautiful bond with the pets. The way they greet us when we visit them the second time onwards is so satisfying”

Alice Teason, Pet Sitter

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Testimonials

Frequently Asked Questions

Are all cat sitters verified?

Before onboarding a cat sitter, we conduct an exhaustive background verification procedure to ensure they are compliant with our quality and safety standards.  The onboarding process ensures cat sitters are aware of the do’s and don’ts of working with us. We onboard professionals that have decades of experience looking after and handling different types of cats.

Do I get to choose my cat sitter?

After submitting the booking form, Pawland will match you with the three best cat sitters in and around your area. This list will be put together from a pool of 350+ petcare professionals from across the UAE. 

You will then have the option to choose and take an informed decision on the best cat sitter for your cat while you’re away. You can connect with each sitter over video call for any further questions. 

After confirmation & payment, the cat sitter will visit your home to understand your cat’s unique requirements to follow during the cat boarding service at their house. As all our sitters are trained professionals, there’s no doubt that in-home boarding will definitely be a safe experience for you and your cat.

How to book an home boarding service?

Booking a cat sitter for in-home boarding is now easier than ordering on Talabat. All you need to do is follow these simple steps:

  • Fill out a short enquiry form and the Pawland team will quickly get back to you with a curated set of profiles according to your specified requirements
  • You can then confirm the sitter you need from these profiles and pay online
  • We’ll arrange for an in-person Meet & Greet session before the service begins. During this session, you can mention any specifications that you may have when it comes to looking after your furball
  • The cat sitter will then be awaiting your cat’s arrival at their place, or they’ll pick your cat up from yours for boarding

You can then relax and know we’ve got the rest under control!

Can I request for a change in cat sitter?

As all sitters are highly professional and polite, there’s a very small chance that you’ll even have to raise a request for another one. Moreover, we involve you in the selection process to choose from three profiles and identify the sitter for you. 

If for some reason you want a change in sitter beyond this, our team will work to ensure a smooth transition. You can also get in touch with our Customer Help Centre for more.

What if cat sitters arrive late for a service?

As per our Standard Practices, it is mandatory that sitters show up well in advance to respect the customer and cat’s time. Also, this ensures that a customer’s schedule is not interrupted. 

However, in the unfortunate event that a sitter is late due to last minute emergencies, our cat sitters will make sure to keep you informed. Again, we reiterate that this is a highly unlikely occurrence.

Will I get updates about my pet?

During the course of the in-home boarding session, our cat sitters will make sure they share regular photo and video updates of your cat.

We also make it a practice that sitters send updates about the food intake, water top-up, cat litter changes, and other specific information requested by the parent. 

As a cat parent, we know that you would want to stay updated on your cat’s well-being.

What if a cat sitter doesn’t show up for a service?

Our cat sitters make sure they honour their commitment to cat parents. If there is a situation where the cat sitter cannot show up due to personal emergencies, they will inform the customer in advance.

If this does not happen, Pawland will take complete responsibility to find you the next best sitter and ensure a smooth transition from one sitter to another. 

Under No-Show situations, you are completely shielded by Pawland’s Reservation Policy. If you are unsatisfied with the replacement, we ensure a 100% money back guarantee*.

What if my cat falls sick while I’m away?

If your cat happens to fall sick while you’re away, our cat sitter will get in touch with you to discuss the next best course of action. Upon your approval, our sitters will ensure they take your cat to their designated vet clinic or hospital. 

Our cat sitter will take care of administering any prescribed meds as well. We take your emergency contact’s details down to reach out in the event that you are not reachable/available. 

How are the logistics of emergency visits handled?

If there is an emergency situation where prompt action is required and you and your emergency contact are not available, our team will take care of the associated formalities. We will shift your pet to the nearest centre that provides care. 

As a part of our process, we will take money for these emergencies before the service begins, and return the remaining amount. All invoices and payment receipts for medical expenses and transportation will be shared with you. The remaining amount will be credited to your account after deducting associated gateway transaction charges. 

If there are additional expenses that arise due to a decision taken by the Pawland Team for the safety of your cat, we request your sincere obligeance.

How does Pawland ensure the safety of my cat?

Your cat is covered by the Pawland Guarantee. You can also rest assured in knowing that our cat sitters are well-trained experts with years of demonstrated experience handling cats. 

There’s hardly a chance that things will go wrong. If an emergency arises during the walk, our cat sitters will ensure your cat is given the necessary attention, or even taken to the vet if required.

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Want to try us out before you decide?

So far… we experienced a 98.7% booking rate from our customers post the trail session.

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