Pawland Privacy Statement
Table of Contents
How Do We Collect and Use Your Information?
The information we collect varies based on how you interact with us, which Services you use, and the choices you make. We collect and process information about you with your consent and/or as necessary to provide the products and services you use, operate our business, meet our contractual and legal obligations, protect the security of our systems and our customers, or fulfil other legitimate interests.
We collect information about you in various ways when you use our Services, including information you provide directly, information collected automatically, and information collected via third-party data sources.
When you are asked to provide information, you may decline. But if you choose not to provide information that is necessary for certain products or features, those products or features may not be available or function correctly.
The table below sets forth how we may collect and use your personal information.
| Category Of Personal Data | Processing Purpose |
Information You Provide to Us We collect information you provide directly to us, as follows: | |
Account Information includes personal information we collect when you create an account, create or edit your profile, or list your Pet Care Services through the Pawland Service. Account information includes your name, email address, postal address, phone number, date of birth, pet information, availability, and any other account-related information you choose to provide. | We use this information to
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Communication Information includes the content of any communications you send and receive through the Services, such as messages or reviews (including private reviews), communications you send and receive when you participate in any other interactive features of the Services, or your communications to or from Pawland (including the content of any recorded telephone calls). | We use this information to
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Content and Files includes the profile photos, pet photos, stay photos, videos, documents, and other files you record or upload through the Services. | We use this information to
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Payment & Tax Information includes payment information you provide to us, such as the amount and type of services purchased, the date and time of a transaction, and payment card information. (Payment card transactions are processed by our third-party payment processors.) If you are a Service Provider, we and our third-party payment processors may also collect certain payment disbursement information to distribute your revenue from the Pet Care Services you provide via the Pawland Service. If you are a Service Provider, we may also collect copies of your Emirates ID, Visa, Passport, Tenancy contract, driver’s licence if available. | We use this information to
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Identification Information If you are a Service Provider, we may collect certain personal information from you for purposes of verifying your identity. | We use this information to
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Other Information includes all other personal information you provide to us, such as when you submit a job application, participate in a promotion, complete a survey, communicate with us via third party social media sites, request customer support, provide us with contact information for a referral, or otherwise communicate with us. | We use this information to
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Information Collected Automatically When You Use the Services When you access or use the Services, we may automatically collect information about you, as follows: | |
Usage Information We collect log information about your use of the Services, including the type of browser you use, access times, pages viewed, your IP address and the page you visited before navigating to our Services, and information regarding your interactions with our sites and applications. | We use this information to
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Device Information We collect information about the computer or mobile device you use to access our Services, including the hardware model, operating system and version, unique device identifiers, Pawland app/web version, mobile network information, and whether notification and location permissions are enabled. | |
Location Information We may collect information about the location of your device each time you access or use certain features of our mobile applications or otherwise consent to the collection of this information. For more details, please see “Your Choices” below. | |
Cookie Information We use various technologies to operate our Services and collect information, including cookies and web beacons (collectively, “Cookies”). Most browsers are set to accept cookies. To learn more about how we use Cookies and how to manage your preferences, please read our Cookie Policy. | |
Inferences We infer new information from other information we collect, including using automated means to generate information about your likely preferences or other characteristics. For example, we infer your city, state, and country location based on your IP address. | |
Information We Collect from Third Parties We may collect information about you from third parties, as follows: | |
Social Media Information If you create or log into your account through a social media site, we will have access to certain information from that site, such as your name, account information and friends lists, in accordance with the authorization procedures determined by such social media site. | We use this information to
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Other Third-Party Information includes information we receive (sometimes for a fee) from other sources, including partners with whom we offer co-branded services or engage in joint marketing activities, agencies that conduct background check or identity verification services, and publicly available sources. | We may use this information on its own or in combination with information you provide to us directly to contact you, send you promotional materials, personalise our Service, pre populate online forms, and better understand the demographics of our users. |
| All Information Set Forth Above | |
| All Information Set Forth Above | We use this information to
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How Do We Share Your Information?
We may share the personal information we collect with third parties as follows or as otherwise described in this Privacy Statement:- when you make or accept a booking;
- when you sign up for and participate in the interactive areas of our Services, such as creating a user profile or writing a review (note that if you are a Service Provider, your profile is discoverable to anyone who searches the Site or enters your unique profile URL into their browser);
- with vendors, consultants, business partners, and other service providers who need access to such information to carry out work on our behalf;
- in response to a request for information if we believe disclosure is in accordance with, or required by, applicable law, regulation or legal process;
- if we believe your actions are inconsistent with our user agreements or policies, or to protect the rights, property or safety of Pawland, its employees, its users (including their pets), or the public;
- in connection with, or during negotiations of, any merger, sale of company assets, financing, acquisition, divestiture, bankruptcy, dissolution, or other transaction or proceeding involving sale, transfer or divestiture of all or a portion of our business or assets to another company, to the extent permitted under applicable law;
- between and among Pawland and our current and future parents, affiliates, subsidiaries and other companies under common control and ownership;
- on an aggregated and anonymized basis; and
- with your consent or at your direction.