Cat boarding Services

After submitting the booking form, Pawland will match you with the three best cat sitters in and around your area. This list will be put together from a pool of 300+ petcare professionals from across the UAE. 

You will then have the space to revise these profiles and make an informed decision on the best cat sitter for your cat while you’re away. You can connect with each sitter over video call for any further questions. 

After confirmation & payment, the cat sitter will visit your home to understand your cat’s unique requirements to follow during the cat boarding service at their house. As all our sitters are trained professionals, there’s no doubt that in-home boarding will definitely be a safe experience for you and your cat.

As all sitters are highly professional and polite, there’s a very small chance that you’ll even have to raise a request for another one. Also, we involve you in the selection process to sift through three profiles and identify the sitter for you. 

If for some reason you want a change in sitter beyond this, our team will work to ensure a smooth transition. You can also get in touch with our Customer Help Centre for more.

During the course of the in-home boarding session, our cat sitters will make sure they share regular photo and video updates of your cat. 

We also make it a practice that sitters send updates about the food intake, water top-up, cat litter changes, and other specific information requested by the parent. 

As a cat parent, we know that you won’t want to miss out on your cat’s lives.

If your cat happens to fall sick while you’re away, our cat sitter will get in touch with you to discuss the next best course of action. Upon your approval, our sitters will ensure they take your cat to their designated vet clinic or hospital. 

Our cat sitter will take care of administering any prescribed meds as well. We take your emergency contact’s details down to reach out in the event that you are not reachable/available. During the sitting or in-home boarding session, your cat is covered by the Pawland Guarantee.

Your cat is covered by the Pawland Guarantee. You can also rest assured in knowing that our cat sitters are well-trained experts with years of demonstrated experience handling cats. 

There’s hardly a chance that things will go wrong. If an emergency arises during the walk, our cat sitters will ensure your cat is given the necessary attention, or even taken to the vet if required.

If there is an emergency situation where prompt action is required and you and your emergency contact are not available, our team will take care of the associated formalities. We will shift your pet to the nearest centre that provides care. 

As a part of our process, we will take money for these emergencies before the service begins, and return the remaining amount. All invoices and payment receipts for medical expenses and transportation will be shared with you. The remaining amount will be credited to your account after deducting associated gateway transaction charges. 

If there are additional expenses that arise due to a decision taken by the Pawland Team for the safety of your cat, we request your sincere obligeance.