Pet Boarding Services

Pawland Pet Sitters are extremely polite, caring, and loving souls. Considering this, it is highly unlikely that you will have to raise a request for another sitter. 

However, if for some reason you request for another pet sitter, we will gladly support you by finding another sitter. We ensure a smooth transition process. For more, you can get in touch with us via the Customer Help Centre.

Although our pet sitters take great care of your pet, your cat may still fall ill from other factors. In the event that this happens, our pet sitter will get in touch with you to determine the next action to be taken. 

After you have approved of the action plan, our sitters will take your cat to the designated vet clinic or hospital. They will also ensure that any prescribed oral medications are administered properly. 

We take your emergency contact’s details down to for instances where you may not be reachable/available. During the sitting or in-home boarding session, your pet is covered by the Pawland Guarantee.

If there is an emergency situation where prompt action is required and you and your emergency contact are not available, our team will take care of the associated formalities. We will shift your pet to the nearest centre that provides care and take money for these emergencies before the service begins, and return the remaining amount. 

All invoices and payment receipts for medical expenses and transportation will be shared with you. 

The remaining amount will be credited to your account after deducting associated gateway transaction charges. If there are additional expenses that arise due to a decision taken by the Pawland Team for the safety of your cat, we request your sincere obligeance.